Fastest method: delete in the app
- 1
Open Play Logica
Use the device where the player account you want to delete is active.
- 2
Go to Settings → Account
Find the Account card on the Settings screen.
- 3
Tap Delete Account
Read the warning and confirm with “Delete Permanently.”
- 4
Wait for server confirmation
After successful deletion, the local session is cleared and the game restarts to create a new account.
Chapter progress, puzzle records, profile, XP, rank, badges, leaderboard linkage, coins, and ticket balances cannot be recovered.
Submit a web request if you cannot access the app
Email info@playlogica.com with your Player ID or Guest ID, platform, Play Games display name if applicable, and a clear request to delete the account and linked game data.
Do not send passwords, payment-card information, identity documents, or your Google password. We normally aim to complete verified requests within 30 days.
Information deleted
Account and profile
Profile, nickname, language, avatar or title, and linked-platform connections associated with the internal Player ID.
Game progress
Chapter and puzzle completions, unlocks, XP, rank, badges, streaks, events, scores, mistakes, times, and hints.
Game economy
Coin, Event Ticket, Ticket Shard, daily-reward, and in-game reward or balance records.
Session data
Active access and refresh tokens, device sessions, and usable session records linked to the account.
Information that may be retained in limited form
- Google Play or App Store transaction identifiers and accounting records.
- Refund, chargeback, fraud, and security investigation records.
- Records required for legal obligations or an ongoing dispute.
- Anonymous or aggregated statistics that no longer identify you.
Important consequences
- Account deletion cannot be undone.
- Deleting Play Logica does not delete your Google Account or Play Games profile.
- Deletion does not automatically refund store purchases.
- Opening the game again may create a new Player ID with empty progress.